Bug 157582

Summary: Upon saving a document the program hangs for minutes
Product: LibreOffice Reporter: alf.hamann
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED DUPLICATE    
Severity: normal CC: aron.budea, stephane.guillou, telesto
Priority: medium    
Version: 7.6.2.1 release   
Hardware: All   
OS: macOS (All)   
See Also: https://bugs.documentfoundation.org/show_bug.cgi?id=152571
Whiteboard:
Crash report or crash signature: Regression By:

Description alf.hamann 2023-10-03 20:04:26 UTC 
Description:
When trying to save a document from Draw or Writer (even a new, almost void document), the program becomes unresponsive (spinning wheel) for 1-2 min. Already opening the saving dialog without entering something is (sometimes) doing this. After this time, the document is saved and it looks normal. The bug was not happening when starting in safe mode; however, resetting the user profile to factory setting or unchecking hardware acceleration (if that applies for Mac?) did not repair the bug. Neither did re-installion of the newest version of LibreOffice.


Steps to Reproduce:
1.Start LibreOffice, new document in Draw or Writer
2. enter something or not
3. start saving

Actual Results:
The spinning wheel appears and the app is unresponsive for 1-2 min

Expected Results:
respond to entries in document name, our place for saving


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Hardware: Mac M1; OS 13.5.2 (and earlier).
Comment 1 Stéphane Guillou (stragu) 2023-10-18 07:05:08 UTC 
Thank you for the report.

I think this is bug 152571. (See bug 152571 comment 6.)

Can you please share your full version info copied from LibreOffice > About? You can use the button in the dialog to copy everything.

*** This bug has been marked as a duplicate of bug 152571 ***
Comment 2 alf.hamann 2023-10-20 16:44:38 UTC 
Indeed, the previously reported bug 152571 sounds similar. 

Here is the LO version data:

Version: 7.6.2.1 (AARCH64) / LibreOffice Community
Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
CPU threads: 8; OS: Mac OS X 13.5.2; UI render: Skia/Raster; VCL: osx
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 3 alf.hamann 2023-11-22 15:49:43 UTC 
After updating the Mac OSX to Sonoma, 14.1.1, the bug seems to be gone.
The version of libre office is still the same (as "normal" user, I was not able to understand how to use the patch /the updated daily builds, sorry).

Version: 7.6.2.1 (AARCH64) / LibreOffice Community
Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
CPU threads: 8; OS: Mac OS X 14.1.1; UI render: Skia/Raster; VCL: osx
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: thread
Comment 4 Stéphane Guillou (stragu) 2023-11-22 16:03:00 UTC 
Interesting. Let's de-duplicate and mark as "works for me" then, and keep bug 152571 in "see also".
Thanks for reporting back!
Comment 5 alf.hamann 2024-01-15 12:06:02 UTC 
Unfortunately, bug reappeared. See also bug 152571
https://bugs.documentfoundation.org/show_bug.cgi?id=152571

*** This bug has been marked as a duplicate of bug 152571 ***
Comment 6 Aron Budea 2024-04-28 01:36:28 UTC 
Alf, if the bug still occurs with the latest 24.2 update, feel free to reopen this bug report, rather than duplicating it to one that's set as FIXED (based on the bugdoc in that bug report).
Comment 7 alf.hamann 2024-04-28 08:11:36 UTC 
The bug has resolved with version 7.6.4.1 in my hands (Mac OS 14.4.1)
Comment 8 alf.hamann 2024-04-28 08:13:25 UTC Comment hidden (obsolete)